Palabea Help Center

Our team is almost 24 hours, 6 day a week available just to keep you smiling and enjoying Palabea as much as we do!

Knowledge Base

  1. Registering & Organizing Your Profile  

    1. Do I have to pay to be a member?
    2. How can I delete my account?
    3. How do I edit my profile?
    4. How do I sign up?
    5. I didn't receive sign up confirmation e-mail
  2. Book a Palabea 

    1. Can I contact the host before I book his/her Palabea?
    2. How do I book a Palabea?
    3. How do I cancel a booked Palabea?
    4. How do I rate or comment on a Palabea?
    5. What are the costs to book a Palabea?
  3. Offer a Palabea 

    1. As a host, can I cancel a booked Palabea?
    2. How do I create a Palabea?
    3. How do I manage my Palabeas?
    4. How much does it cost to create a Palabea?
    5. What happens if someone books my Palabea?
  4. Palabea Video Chat 

    1. Can I use the video chat with audio only?
    2. How do I start a video chat?
    3. My video chat is not working properly - what can I do?
  5. Calendar 

    1. Do calendar entries increase my bookings?
    2. How to set up your calendar?
    3. What is the calendar used for?
  6. Payment and Payouts 

    1. Do I get a receipt?
    2. How it works?
    3. Problems with payments or payouts
    4. Trust and safety
    5. VAT
  7. Start Learning  

    1. How to start?
    2. What can I learn?
    3. What is a refund?
    4. Why learn at Palabea?
  8. Start Teaching 

    1. Do I need any qualifications to teach at Palabea?
    2. How to start?
    3. What can I teach?
    4. Why teach at Palabea?
  9. Palabea Facebook 

    1. Follow someone's Palabea
    2. How to create Palabeas with the Facebook likes?
    3. Privacy by Facebook
    4. Why connect with Facebook?
  10. General Questions 

    1. Can I use Palabea without a webcam?
    2. Do we have to speak only about one topic? And, do we have to speak in both languages?
    3. Does Palabea have restrictions on content?
    4. How do I report objectionable content?
    5. How much does Palabea cost?
  11. All articles 

    1. Can I use Palabea without a webcam?
    2. Can I contact the host before I book his/her Palabea?
    3. As a host, can I cancel a booked Palabea?
    4. Do I have to pay to be a member?
    5. Can I use the video chat with audio only?
    55 articles 

Feedback and Knowledge Base